E*TRADE Financial Corporation Announces Third Quarter 2015 Results

Third Quarter Results

  • Net loss of $153 million, or $0.53 per diluted share
  • Adjusted net income of $98 million(1), or $0.33 per diluted share(1), excluding charges related to the termination of the Company’s $4.4 billion of wholesale funding obligations
  • Total adjusted net revenue of $443 million(1), excluding $370 million of losses related to the termination of wholesale funding obligations
  • Allowance for loan losses of $376 million resulting in a benefit to provision for loan losses of $25 million
  • Total operating expenses of $293 million
  • Loss on early extinguishment of debt of $39 million, including $43 million associated with the termination of wholesale funding obligations
  • Daily Average Revenue Trades (DARTs) of 156,000
  • End of period margin receivables of $7.9 billion
  • Net new brokerage accounts of 19,000 and an annualized attrition rate of 9.3 percent, excluding the impact of shutting down the Company’s global trading platform(2)
  • Net new brokerage assets of $2.1 billion; end of period total customer assets of $277 billion

NEW YORK--()--E*TRADE Financial Corporation (NASDAQ:ETFC) today announced results for its third quarter ended September 30, 2015, reporting a net loss of $153 million, or $0.53 per diluted share. This compares to net income of $292 million, or $0.99 per diluted share, in the prior quarter and net income of $86 million, or $0.29 per diluted share, in the third quarter of 2014. The third quarter included charges related to the termination of wholesale funding obligations of $413 million pre-tax, or $251 million after tax. Excluding these charges, net income would have been $98 million(1), or $0.33 per diluted share(1). This compares with adjusted net income of $72 million(1), or $0.25 per diluted share(1) in the prior quarter which excluded an income tax benefit related to finalizing an IRS audit. Total net revenue of $73 million includes $370 million of losses related to the termination of wholesale funding obligations. Excluding these losses, net revenue would have been $443 million(1) compared to $445 million in the prior quarter and $440 million in the third quarter of 2014.

“The third quarter was positive for E*TRADE as our customers remained active in the midst of overall market uncertainty, our risk profile continued to improve, and we took another important leap forward on the capital front,” said Paul Idzik, Chief Executive Officer. “Increased customer trading activity – during what is typically a seasonally slow quarter – was punctuated by an all-time record day in August when we executed 394,000 trades. Our legacy loan portfolio continued its march toward extinction, with third quarter performance that led us to lower reserves. During the quarter we successfully deployed excess capital to eliminate high-cost legacy wholesale funding – a transaction that provides an immediate boost to our earnings power and creates capacity to on-board more valuable customer deposits – an opportunity that we have already begun to seize. As we near the end of 2015, I am optimistic about the opportunities for our business coupled with our ability to continue putting capital to work for our owners.”

E*TRADE also announced that its President, Navtej S. Nandra, will depart at the end of this year. The Company does not intend to replace the position. In connection with his departure, the Company will record a charge of approximately $6 million in the fourth quarter.

E*TRADE reported DARTs of 156,000 during the quarter, an increase of 4 percent from the prior quarter and an increase of 2 percent versus the same quarter a year ago.

The Company ended the quarter with 3.2 million brokerage accounts. Net new accounts in the quarter were 19,000(2) which compares to 25,000(2) accounts in the prior quarter and 24,000 accounts in the third quarter of 2014. Brokerage account attrition for the third quarter was 9.3 percent annualized(2).

The Company ended the quarter with $277 billion in total customer assets, compared with $302 billion at the end of the prior quarter and $282 billion from a year ago.

During the quarter, customers added $2.1 billion in net new brokerage assets. Brokerage related cash decreased by $1.8 billion to $40.2 billion during the third quarter as customers were net buyers of approximately $3.7 billion of securities. Margin receivables averaged $8.0 billion in the quarter, down 1 percent from the prior quarter and up 5 percent year over year, ending the quarter at $7.9 billion.

Corporate cash ended the quarter at $432 million(3), an increase of $26 million from the prior quarter, which included a $30 million dividend from E*TRADE Securities.

Net operating interest income(4) for the third quarter was $263 million, down from $267 million in the prior quarter and $265 million a year ago. Third quarter results reflected a net interest spread of 2.58 percent on average interest-earning assets of $40.4 billion, compared with 2.50 percent on $42.3 billion in the prior quarter and 2.54 percent on $41.3 billion in the third quarter of 2014.

Commissions, fees and service charges(4), and other revenue in the third quarter were $170 million, up from $167 million in both the prior quarter and the third quarter of 2014. Average commission per trade for the quarter was $10.87, compared with $10.96 in the prior quarter and $11.05 in the third quarter of 2014. Total net revenue in the quarter also included $10 million of net gains on securities and other. This compared with $11 million in the prior quarter and $8 million in the third quarter of 2014.

Total operating expenses in the quarter of $293 million decreased $16 million sequentially, and increased $16 million from the year ago period. The prior quarter included $6 million of executive severance and $9 million related to a third party contract amendment.

Losses on early extinguishment of debt of $39 million included a $43 million loss associated with the termination of wholesale funding obligations, offset by a $4 million gain related to the repurchase of $14 million of trust preferred securities.

The Company’s total assets ended the quarter at $41.2 billion, a decrease of $5.9 billion from the prior quarter. The decrease was driven by the termination of wholesale funding obligations as well as reductions in deposits and customer payables.

The Company’s loan portfolio ended the quarter at $5.3 billion, contracting approximately $0.4 billion from the prior quarter. Net charge-offs in the quarter were $1 million compared with $3 million in the prior quarter and $10 million in the third quarter of 2014. The allowance for loan losses ended the quarter at $376 million, down from $402 million in the prior quarter and $401 million in the third quarter of 2014. The decrease in the allowance resulted in a benefit to provision for loan losses of $25 million which compared with a provision for loan losses of $3 million in the previous quarter and $10 million in the third quarter of 2014.

As of September 30, 2015, the Company reported bank and consolidated Tier 1 leverage ratios of 9.2 percent(5) and 8.5 percent(6), compared with 9.8 percent(5) and 8.5 percent(6) in the previous quarter.

Historical metrics and financials can be found on the E*TRADE Financial corporate website at about.etrade.com.

The Company will host a conference call to discuss the results beginning at 5 p.m. ET today. This conference call will be available to domestic participants by dialing 800-617-1412 while international participants should dial +1 303-223-4365. A live audio webcast and replay of this conference call will also be available at about.etrade.com.

About E*TRADE Financial

E*TRADE Financial and its subsidiaries provide financial services including online brokerage and related banking products and services to retail investors. Specific business segments include Trading and Investing and Balance Sheet Management. Securities products and services are offered by E*TRADE Securities (Member FINRA/SIPC). Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries and affiliates. More information is available at www.etrade.com. ETFC-E

Important Notices

E*TRADE Financial, E*TRADE and the E*TRADE logo are trademarks or registered trademarks of E*TRADE Financial Corporation.

Forward-Looking Statements

The statements contained in this news release that are forward looking, including statements regarding continued progress on our legacy loan portfolio, opportunities for our business and our ability to continue to put capital to work for the benefit of our owners are “forward-looking statements” within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, and are subject to a number of uncertainties and risks. Actual results may differ materially from those indicated in the forward-looking statements. The uncertainties and risks include, but are not limited to, macro trends of the economy in general and the residential real estate market, market volatility, instability in the consumer credit markets and credit trends, increased mortgage loan delinquency and default rates, portfolio growth, portfolio seasoning and resolution through collections, sales or charge-offs, the uncertainty surrounding the foreclosure process, and the potential negative regulatory consequences resulting from the implementation of financial regulatory reform as well as from actions by or more restrictive policies or interpretations of the Federal Reserve and the Office of the Comptroller of the Currency or other regulators. Further information about these risks and uncertainties can be found in the annual, quarterly, and current reports on Form 10-K, Form 10-Q, and Form 8-K previously filed by E*TRADE Financial Corporation with the Securities and Exchange Commission (including information in these reports under the caption “Risk Factors”). Any forward-looking statement included in this release speaks only as of the date of this communication; the Company disclaims any obligation to update any information.

© 2015 E*TRADE Financial Corporation. All rights reserved.

Financial Statements

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Income (Loss)
(In millions, except share data and per share amounts)
(Unaudited)
             
 
Three Months Ended Nine Months Ended
September 30, September 30,
  2015     2014     2015     2014  
Revenue:
Operating interest income $ 297 $ 315 $ 923 $ 953
Operating interest expense   (34 )   (50 )   (122 )   (158 )
Net operating interest income   263     265     801     795  
Commissions 108 108 325 341
Fees and service charges 52 49 159 148
Principal transactions - - - 10
Gains (losses) on securities and other (360 ) 8 (340 ) 30
Other revenues   10     10     29     29  
Total non-interest income (loss)   (190 )   175     173     558  
Total net revenue   73     440     974     1,353  
Provision (benefit) for loan losses (25 ) 10 (17 ) 26
Operating expense:
Compensation and benefits 123 108 354 305
Advertising and market development 23 21 89 88
Clearing and servicing 23 21 72 72
FDIC insurance premiums 7 18 36 61
Professional services 24 27 77 79
Occupancy and equipment 21 22 64 59
Communications 24 17 62 53
Depreciation and amortization 21 19 61 60
Amortization of other intangibles 5 5 15 16
Restructuring and other exit activities 2 2 8 6
Other operating expenses   20     17     64     52  
Total operating expense   293     277     902     851  
Income (loss) before other income (expense) and income tax expense (benefit) (195 ) 153 89 476
Other income (expense):
Corporate interest expense (14 ) (29 ) (50 ) (86 )
Losses on early extinguishment of debt (39 ) - (112 ) (12 )
Other   2     1     7     3  
Total other income (expense)   (51 )   (28 )   (155 )   (95 )
Income (loss) before income tax expense (benefit) (246 ) 125 (66 ) 381
Income tax expense (benefit)   (93 )   39     (245 )   129  
Net income (loss) $ (153 ) $ 86   $ 179   $ 252  
 
Basic earnings (loss) per share $ (0.53 ) $ 0.30 $ 0.62 $ 0.87
Diluted earnings (loss) per share $ (0.53 ) $ 0.29 $ 0.61 $ 0.86
Shares used in computation of per share data:
Basic (in thousands) 290,480 288,843 290,105 288,536
Diluted (in thousands) 290,480 294,119 294,998 293,968
 
 
E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Income (Loss)
(In millions, except share data and per share amounts)
(Unaudited)
           
Three Months Ended
September 30, June 30, September 30,
  2015     2015     2014  
 
Revenue:
Operating interest income $ 297 $ 310 $ 315
Operating interest expense   (34 )   (43 )   (50 )
Net operating interest income   263     267     265  
Commissions 108 103 108
Fees and service charges 52 55 49
Gains (losses) on securities and other (360 ) 11 8
Other revenues   10     9     10  
Total non-interest income (loss)   (190 )   178     175  
Total net revenue   73     445     440  
Provision (benefit) for loan losses (25 ) 3 10
Operating expense:
Compensation and benefits 123 118 108
Advertising and market development 23 32 21
Clearing and servicing 23 25 21
FDIC insurance premiums 7 11 18
Professional services 24 26 27
Occupancy and equipment 21 22 22
Communications 24 19 17
Depreciation and amortization 21 20 19
Amortization of other intangibles 5 5 5
Restructuring and other exit activities 2 2 2
Other operating expenses   20     29     17  
Total operating expense   293     309     277  

Income (loss) before other income (expense) and income tax
expense (benefit)

(195 ) 133 153
Other income (expense):
Corporate interest expense (14 ) (15 ) (29 )
Losses on early extinguishment of debt (39 ) - -
Other   2     (1 )   1  
Total other income (expense)   (51 )   (16 )   (28 )
Income (loss) before income tax expense (benefit) (246 ) 117 125
Income tax expense (benefit)   (93 )   (175 )   39  
Net income (loss) $ (153 ) $ 292   $ 86  
 
Basic earnings (loss) per share $ (0.53 ) $ 1.01 $ 0.30
Diluted earnings (loss) per share $ (0.53 ) $ 0.99 $ 0.29
Shares used in computation of per share data:
Basic (in thousands) 290,480 290,086 288,843
Diluted (in thousands) 290,480 294,936 294,119
 
 
E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Balance Sheet
(In millions, except share data)
(Unaudited)
         
 
September 30, June 30, December 31,
  2015     2015     2014  
ASSETS
Cash and equivalents $ 1,453 $ 1,872 $ 1,783
Cash required to be segregated under federal or other regulations 143 767 555
Available-for-sale securities 10,680 13,866 12,388
Held-to-maturity securities 11,586 12,291 12,248
Margin receivables 7,933 8,139 7,675
Loans receivable, net 4,906 5,252 5,979
Investment in FHLB stock 15 89 88
Property and equipment, net 236 238 245
Goodwill 1,792 1,792 1,792
Other intangibles, net 179 184 194
Other assets   2,282     2,625     2,583  
Total assets $ 41,205   $ 47,115   $ 45,530  
 
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits $ 25,610 $ 26,214 $ 24,890
Securities sold under agreements to repurchase - 3,617 3,672
Customer payables 6,040 6,702 6,455
FHLB advances and other borrowings 414 1,309 1,299
Corporate debt 1,023 1,023 1,366
Other liabilities   2,306     2,536     2,473  
Total liabilities   35,393     41,401     40,155  
 
Shareholders' equity:
Common stock, $0.01 par value, shares authorized: 400,000,000 at
September 30, 2015. June 30, 2015 and December 31, 2014, shares issued
and outstanding: 290,428,994 at September 30, 2015, 290,236,778 at
June 30, 2015 and 289,272,576 at December 31, 2014 3 3 3
Additional paid-in-capital 7,368 7,361 7,350
Accumulated deficit (1,550 ) (1,397 ) (1,729 )
Accumulated other comprehensive loss   (9 )   (253 )   (249 )
Total shareholders' equity   5,812     5,714     5,375  
Total liabilities and shareholders' equity $ 41,205   $ 47,115   $ 45,530  
 
 

Segment Reporting

           
 
Three Months Ended September 30, 2015

Trading and
Investing

Balance Sheet
Management

Corporate/
Other

Eliminations(7) Total
(In millions)
Revenue:
Operating interest income $ 179 $ 201 $ - $ (83 ) $ 297
Operating interest expense   (5 )   (112 )   -     83     (34 )
Net operating interest income   174     89     -     -     263  
Commissions 108 - - - 108
Fees and service charges 51 1 - - 52
Losses on securities and other - (360 ) - - (360 )
Other revenues   9     1     -     -     10  
Total non-interest income (loss)   168     (358 )   -     -     (190 )
Total net revenue   342     (269 )   -     -     73  
Provision (benefit) for loan losses - (25 ) - - (25 )
Operating expense:
Compensation and benefits 80 3 40 - 123
Advertising and market development 23 - - - 23
Clearing and servicing 15 8 - - 23
FDIC insurance premiums - 7 - - 7
Professional services 10 1 13 - 24
Occupancy and equipment 17 - 4 - 21
Communications 22 1 1 - 24
Depreciation and amortization 16 - 5 - 21
Amortization of other intangibles 5 - - - 5
Restructuring and other exit activities - - 2 - 2
Other operating expenses   9     3     8     -     20  
Total operating expense   197     23     73     -     293  
Segment income (loss) before other income (expense)   145     (267 )   (73 )   -     (195 )
Other income (expense):
Corporate interest expense - - (14 ) - (14 )
Losses on early extinguishment of debt - - (39 ) - (39 )
Other   -     -     2     -     2  
Total other income (expense)   -     -     (51 )   -     (51 )
Segment income (loss) $ 145   $ (267 ) $ (124 ) $ -   $ (246 )
 
 

    Three Months Ended June 30, 2015

Trading and
Investing

 

Balance Sheet
Management

 

Corporate/
Other

  Eliminations(7)   Total
(In millions)
 
Revenue:
Operating interest income $ 180 $ 209 $ 1 $ (80 ) $ 310
Operating interest expense   (2 )   (121 )   -     80     (43 )
Net operating interest income   178     88     1     -     267  
Commissions 103 - - - 103
Fees and service charges 55 - - - 55
Gains on securities and other - 11 - - 11
Other revenues   8     1     -     -     9  
Total non-interest income   166     12     -     -     178  
Total net revenue   344     100     1     -     445  
Provision (benefit) for loan losses - 3 - - 3
Operating expense:
Compensation and benefits 75 3 40 - 118
Advertising and market development 32 - - - 32
Clearing and servicing 17 8 - - 25
FDIC insurance premiums - 11 - - 11
Professional services 13 - 13 - 26
Occupancy and equipment 18 1 3 - 22
Communications 18 - 1 - 19
Depreciation and amortization 15 - 5 - 20
Amortization of other intangibles 5 - - - 5
Restructuring and other exit activities - - 2 - 2
Other operating expenses   21     3     5     -     29  
Total operating expense   214     26     69     -     309  
Segment income (loss) before other income (expense)   130     71     (68 )   -     133  
Other income (expense):
Corporate interest expense - - (15 ) - (15 )
Other   -     -     (1 )   -     (1 )
Total other income (expense)   -     -     (16 )   -     (16 )
Segment income (loss) $ 130   $ 71   $ (84 ) $ -   $ 117  
 
 

    Three Months Ended September 30, 2014

Trading and
Investing

 

Balance Sheet
Management

 

Corporate/
Other

  Eliminations(7)   Total
(In millions)
Revenue:
Operating interest income $ 166 $ 221 $ - $ (72 ) $ 315
Operating interest expense   (5 )   (117 )   -     72     (50 )
Net operating interest income   161     104     -     -     265  
Commissions 108 - - - 108
Fees and service charges 49 - - - 49
Gains on securities and other - 8 - - 8
Other revenues   9     1     -     -     10  
Total non-interest income   166     9     -     -     175  
Total net revenue   327     113     -     -     440  
Provision (benefit) for loan losses - 10 - - 10
Operating expense:
Compensation and benefits 72 4 32 - 108
Advertising and market development 21 - - - 21
Clearing and servicing 13 8 - - 21
FDIC insurance premiums - 18 - - 18
Professional services 16 1 10 - 27
Occupancy and equipment 17 1 4 - 22
Communications 17 - - - 17
Depreciation and amortization 15 - 4 - 19
Amortization of other intangibles 5 - - - 5
Restructuring and other exit activities - - 2 - 2
Other operating expenses   7     4     6     -     17  
Total operating expense   183     36     58     -     277  
Segment income (loss) before other income (expense)   144     67     (58 )   -     153  
Other income (expense):
Corporate interest expense - - (29 ) - (29 )
Other   -     -     1     -     1  
Total other income (expense)   -     -     (28 )   -     (28 )
Segment income (loss) $ 144   $ 67   $ (86 ) $ -   $ 125  
 
 

Key Performance Metrics(8)

           

Corporate Metrics

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Operating margin %(9)

Consolidated N.M. 30 % N.M. 35 % N.M.
Trading and Investing 42 % 38 % 4 % 44 % (2)%
Balance Sheet Management N.M. 71 % N.M. 59 % N.M.
 
Employees 3,310 3,260 2 % 3,146 5 %

Consultants and other

  105   100 5 %   129 (19)%
Total headcount 3,415 3,360 2 % 3,275 4 %
 
Book value per share $ 20.01 $ 19.69 2 % $ 18.26 10 %
Tangible book value per share(10) $ 14.68 $ 14.31 3 % $ 12.69 16 %
 
Corporate cash ($MM)(3) $ 432 $ 406 6 % $ 610 (29)%
 
Enterprise net interest spread (basis points)(11) 258 250 3 % 254 2 %
Enterprise interest-earning assets, average ($MM) $ 40,399 $ 42,331 (5)% $ 41,346 (2)%
 

Earnings before interest, taxes, depreciation & amortization ("EBITDA") ($MM)

Net income (loss) $ (153) $ 292 (152)% $ 86 (278)%
Income tax expense (benefit) (93) (175) (47)% 39 (338)%
Depreciation & amortization 26 25 4 % 24 8 %
Corporate interest expense   14   15 (7)%   29 (52)%
EBITDA $ (206) $ 157 (231)% $ 178 (216)%
Loss on termination of wholesale funding obligations   413 $ - N.M. $ - N.M.
Adjusted EBITDA $ 207 $ 157 32 % $ 178 16 %
 
Interest coverage(12) (14.5) 10.9 N.M. 6.2 N.M.
Adjusted Interest coverage(12) 14.5 10.9 N.M. 6.2 N.M.
 
E*TRADE Bank net income (loss) ($MM)(13) $ (186) $ 114 (263)% $ 119 (256)%
 
 

           

Trading and Investing Metrics

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Trading days 64.0 63.0 N.M. 63.5 N.M.
 
DARTs 155,985 149,448 4% 153,494 2%
 
Total trades (MM) 10.0 9.4 6% 9.7 3%
Average commission per trade $ 10.87 $ 10.96 (1)% $ 11.05 (2)%
 
End of period margin receivables ($B) $ 7.9 $ 8.1 (2)% $ 8.1 (2)%
Average margin receivables ($B) $ 8.0 $ 8.1 (1)% $ 7.6 5%
 
Gross new brokerage accounts 93,324 94,716 (1)% 94,261 (1)%
Gross new stock plan accounts 110,731 66,870 66% 57,648 92%
Gross new banking accounts 1,158 1,208 (4)% 2,015 (43)%
Closed accounts(2)   (145,359 )   (129,538 ) N.M.   (120,548 ) N.M.
Net new accounts 59,854 33,256 N.M. 33,376 N.M.
 
Net new brokerage accounts(2) 2,205 18,687 N.M. 23,510 N.M.
Net new stock plan accounts 64,513 20,489 N.M. 17,547 N.M.
Net new banking accounts   (6,864 )   (5,920 ) N.M.   (7,681 ) N.M.
Net new accounts 59,854 33,256 N.M. 33,376 N.M.
 
End of period brokerage accounts(2) 3,203,531 3,201,326 0% 3,126,476 2%
End of period stock plan accounts 1,358,470 1,293,957 5% 1,263,729 7%
End of period banking accounts   344,089     350,953   (2)%   371,626   (7)%
End of period total accounts 4,906,090 4,846,236 1% 4,761,831 3%
 
Annualized brokerage account attrition rate(2)(14) 11.4 % 9.6 % N.M. 9.1 % N.M.
 

Customer Assets ($B)

Security holdings $ 197.0 $ 215.2 (8)% $ 199.0 (1)%
Customer payables (cash) 6.0 6.7 (10)% 6.5 (8)%
Customer assets held by third parties(15) 13.9 14.6 (5)% 14.8 (6)%
Sweep deposits   20.3     20.7   (2)%   19.1   6%
Brokerage customer assets   237.2     257.2   (8)%   239.4   (1)%
Unexercised stock plan customer holdings (vested) 34.1 39.7 (14)% 36.4 (6)%
Savings, checking and other banking customer assets   5.3     5.5   (4)%   5.9   (10)%
Total customer assets $ 276.6   $ 302.4   (9)% $ 281.7   (2)%
 
Net new brokerage assets ($B)(16) $ 2.1 $ 0.9 N.M. $ 2.3 N.M.
Net new banking assets ($B)(16)   (0.2 )   (0.3 ) N.M.   (0.2 ) N.M.
Net new customer assets ($B)(16) $ 1.9 $ 0.6 N.M. $ 2.1 N.M.
 
Brokerage related cash ($B) $ 40.2 $ 42.0 (4)% $ 40.4 0%
Other customer cash and deposits ($B)   5.3     5.5   (4)%   5.9   (10)%
Total customer cash and deposits ($B) $ 45.5 $ 47.5 (4)% $ 46.3 (2)%
 
Stock plan customer holdings (unvested) ($B) $ 66.6 $ 78.9 (16)% $ 73.7 (10)%
 
Customer net (buy) / sell activity ($B) $ (3.7 ) $ (0.3 ) N.M. $ (2.2 ) N.M.
 
 

Balance Sheet Management Metrics

   

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Loans receivable ($MM)

Average loans receivable $ 5,441 $ 5,862 $ (421) $ 6,851 $ (1,410)
Ending loans receivable, net $ 4,906 $ 5,252 $ (346) $ 6,302 $ (1,396)
 

Loan performance detail (all loans, including TDRs) ($MM)

 

One- to Four-Family

Current $ 2,440 $ 2,578 $ (138) $ 2,957 $ (517)
30-89 days delinquent 60 76 (16) 95 (35)
90-179 days delinquent   22   17 5   22 -
Total 30-179 days delinquent 82 93 (11) 117 (35)

180+ days delinquent (net of $43M, $48M and $53M in charge-offs for Q315,
Q215 and Q314, respectively)

  116   125 (9)   136 (20)
Total delinquent loans(17)   198   218 (20)   253 (55)
Gross loans receivable(18) $ 2,638 $ 2,796 (158) $ 3,210 (572)
 

Home Equity

Current $ 2,149 $ 2,322 $ (173) $ 2,873 $ (724)
30-89 days delinquent 47 61 (14) 56 (9)
90-179 days delinquent   28   33 (5)   27 1
Total 30-179 days delinquent 75 94 (19) 83 (8)

180+ days delinquent (net of $26M, $25M and $23M in charge-offs for Q315,
Q215 and Q314, respectively)

  50   42 8   45 5
Total delinquent loans(17)   125   136 (11)   128 (3)
Gross loans receivable(18) $ 2,274 $ 2,458 (184) $ 3,001 (727)
 

Consumer and Other

Current $ 363 $ 393 $ (30) $ 482 $ (119)
30-89 days delinquent 6 6 - 8 (2)
90-179 days delinquent   1   1 -   2 (1)
Total 30-179 days delinquent 7 7 - 10 (3)
180+ days delinquent   -   - -   - -
Total delinquent loans(17)   7   7 -   10 (3)
Gross loans receivable(18) $ 370 $ 400 (30) $ 492 (122)
 

Total Loans Receivable

Current $ 4,952 $ 5,293 $ (341) $ 6,312 $ (1,360)
30-89 days delinquent 113 143 (30) 159 (46)
90-179 days delinquent   51   51 -   51 -
Total 30-179 days delinquent 164 194 (30) 210 (46)
180+ days delinquent   166   167 (1)   181 (15)
Total delinquent loans(17)   330   361 (31)   391 (61)
Total gross loans receivable(18) $ 5,282 $ 5,654 (372) $ 6,703 (1,421)
 

TDR performance detail ($MM)(19)

 

One- to Four-Family TDRs

Current $ 224 $ 225 $ (1) $ 236 $ (12)
30-89 days delinquent 18 23 (5) 28 (10)
90-179 days delinquent   8   5 3   5 3
Total 30-179 days delinquent 26 28 (2) 33 (7)

180+ days delinquent (net of $23M, $26M and $23M in charge-offs for Q315,
Q215 and Q314, respectively)

  46   51 (5)   48 (2)
Total delinquent TDRs   72   79 (7)   81 (9)
TDRs $ 296 $ 304 (8) $ 317 (21)
 

Home Equity TDRs

Current $ 171 $ 176 $ (5) $ 183 $ (12)
30-89 days delinquent 10 14 (4) 12 (2)
90-179 days delinquent   7   7 -   7 -
Total 30-179 days delinquent 17 21 (4) 19 (2)

180+ days delinquent (net of $15M, $15M and $15M in charge-offs for Q315,
Q215 and Q314, respectively)

  20   19 1   19 1
Total delinquent TDRs   37   40 (3)   38 (1)
TDRs $ 208 $ 216 (8) $ 221 (13)
 

Total TDRs

Current $ 395 $ 401 $ (6) $ 419 $ (24)
30-89 days delinquent 28 37 (9) 40 (12)
90-179 days delinquent   15   12 3   12 3
Total 30-179 days delinquent 43 49 (6) 52 (9)
180+ days delinquent   66   70 (4)   67 (1)
Total delinquent TDRs   109   119 (10)   119 (10)
TDRs $ 504 $ 520 (16) $ 538 (34)
 
 

Capital Metrics(20)

   

Qtr ended
9/30/15

 

Qtr ended
6/30/15

 

Qtr ended
9/30/15
vs.
6/30/15

 

Qtr ended
9/30/14

 

Qtr ended
9/30/15
vs.
9/30/14

 

E*TRADE Bank

Tier 1 leverage ratio(5) 9.2% 9.8 % (0.6)% 10.4 % (1.2)%
Tier 1 risk-based capital ratio(5) 36.0% 45.4 % (9.4)% 24.6 % 11.4%
Total risk-based capital ratio(5) 37.3% 46.7 % (9.4)% 25.9 % 11.4%
Common Equity Tier 1 ratio(5) 36.0% 45.4 % (9.4)% N/A N.M.
 

E*TRADE Financial

Tier 1 leverage ratio(6) 8.5% 8.5 % 0.0% 7.7 % 0.8%
Tier 1 risk-based capital ratio(6) 39.5% 37.7 % 1.8% 18.5 % 21.0%
Total risk-based capital ratio(6) 44.3% 42.3 % 2.0% 19.7 % 24.6%
Common Equity Tier 1 ratio(6) 39.5% 37.7 % 1.8% N/A N.M.
 
 

Activity in Allowance for Loan Losses

   
Three Months Ended September 30, 2015

One- to Four-
Family

  Home Equity  

Consumer
and Other

  Total
(In millions)
Allowance for loan losses, ending 6/30/15 $ 49 $ 345 $ 8 $ 402
Provision (benefit) for loan losses (10 ) (15 ) - (25 )
Charge-offs, net   -     -     (1 )   (1 )
Allowance for loan losses, ending 9/30/15 $ 39   $ 330   $ 7   $ 376  
 
 
Three Months Ended June 30, 2015

One- to Four-
Family

Home Equity

Consumer
and Other

Total
(In millions)
Allowance for loan losses, ending 3/31/15 $ 31 $ 360 $ 11 $ 402
Provision (benefit) for loan losses 20 (15 ) (2 ) 3
Charge-offs, net   (2 )   -     (1 )   (3 )
Allowance for loan losses, ending 6/30/15 $ 49   $ 345   $ 8   $ 402  
 
 
Three Months Ended September 30, 2014

One- to Four-
Family

Home Equity

Consumer
and Other

Total
(In millions)
Allowance for loan losses, ending 6/30/14 $ 44 $ 337 $ 20 $ 401
Provision (benefit) for loan losses (16 ) 29 (3 ) 10
Charge-offs, net   (1 )   (6 )   (3 )   (10 )
Allowance for loan losses, ending 9/30/14 $ 27   $ 360   $ 14   $ 401  
 
 

Specific Valuation Allowance Activity (21)

    As of September 30, 2015

Recorded
Investment in
Modifications
before charge-
offs

  Charge-offs  

Recorded
Investment in
Modifications

 

Specific
Valuation
Allowance

 

Net
Investment in
Modifications

 

Specific
Valuation
Allowance as a
% of
Modifications

 

Total
Expected
Losses(22)

(Dollars in millions)
One- to four-family $ 220 $ (45 ) $ 175 $ (11 ) $ 164 6 % 26 %
Home equity   294   (125 )   169   (56 )   113 33 % 62 %
Total $ 514 $ (170 ) $ 344 $ (67 ) $ 277 20 % 46 %
 

As of June 30, 2015

Recorded
Investment in
Modifications
before charge-
offs

Charge-offs

Recorded
Investment in
Modifications

Specific
Valuation
Allowance

Net
Investment in
Modifications

Specific
Valuation
Allowance as a
% of
Modifications

Total
Expected
Losses(22)

(Dollars in millions)
One- to four-family $ 225 $ (46 ) $ 179 $ (12 ) $ 167 7 % 25 %
Home equity   301   (128 )   173   (56 )   117 32 % 61 %
Total $ 526 $ (174 ) $ 352 $ (68 ) $ 284 19 % 46 %
 
As of September 30, 2014

Recorded
Investment in
Modifications
before charge-
offs

Charge-offs

Recorded
Investment in
Modifications

Specific
Valuation
Allowance

Net
Investment in
Modifications

Specific
Valuation
Allowance as a
% of
Modifications

Total
Expected
Losses(22)

(Dollars in millions)
One- to four-family $ 229 $ (45 ) $ 184 $ (9 ) $ 175 5 % 24 %
Home equity   313   (140 )   173   (59 )   114 34 % 64 %
Total $ 542 $ (185 ) $ 357 $ (68 ) $ 289 19 % 47 %
 
 

Average Enterprise Balance Sheet Data

   
  Three Months Ended
September 30, 2015
Average   Operating Interest   Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In millions)
Loans(23) $ 5,453 $ 58 4.25 %
Available-for-sale securities 12,584 57 1.83 %
Held-to-maturity securities 11,879 85 2.84 %
Margin receivables 7,984 70 3.51 %
Cash and equivalents 1,720 1 0.19 %
Segregated cash 318 1 0.18 %
Securities borrowed and other   461   26 22.43 %
Total enterprise interest-earning assets $ 40,399   298 2.93 %
Enterprise interest-bearing liabilities:
Deposits $ 25,659 $ 1 0.01 %
Customer payables 6,348 2 0.07 %
Securities sold under agreements to repurchase(24) 2,558 18 2.64 %
FHLB advances and other borrowings(24) 1,024 12 4.89 %
Securities loaned and other   1,749   1 0.32 %
Total enterprise interest-bearing liabilities $ 37,338   34 0.35 %
Enterprise net interest income/spread(11) $ 264 2.58 %
 
 
Three Months Ended
June 30, 2015
Average Operating Interest Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In millions)
Loans(23) $ 5,864 $ 57 3.89 %
Available-for-sale securities 13,587 66 1.93 %
Held-to-maturity securities 12,366 86 2.78 %
Margin receivables 8,118 70 3.44 %
Cash and equivalents 1,409 - 0.20 %
Segregated cash 379 - 0.15 %
Securities borrowed and other   608   31 20.41 %
Total enterprise interest-earning assets $ 42,331   310 2.93 %
Enterprise interest-bearing liabilities:
Deposits $ 26,285 $ 1 0.01 %
Customer payables 6,576 1 0.08 %
Securities sold under agreements to repurchase(24) 3,642 25 2.77 %
FHLB advances and other borrowings(24) 1,306 16 4.65 %
Securities loaned and other   1,828   - 0.10 %
Total enterprise interest-bearing liabilities $ 39,637   43 0.43 %
Enterprise net interest income/spread(11) $ 267 2.50 %
 
Three Months Ended
September 30, 2014
Average Operating Interest Average
Balance Inc./Exp. Yield/Cost
Enterprise interest-earning assets: (In millions)
Loans(23) $ 6,871 $ 70 4.05 %
Available-for-sale securities 12,595 70 2.23 %
Held-to-maturity securities 11,366 81 2.84 %
Margin receivables 7,645 67 3.47 %
Cash and equivalents 1,316 - 0.15 %
Segregated cash 904 - 0.06 %
Securities borrowed and other   649   28 16.89 %
Total enterprise interest-earning assets $ 41,346   316 3.04 %
Enterprise interest-bearing liabilities:
Deposits $ 25,068 $ 2 0.03 %
Customer payables 6,624 2 0.13 %
Securities sold under agreements to repurchase(24) 3,753 30 3.07 %
FHLB advances and other borrowings(24) 1,290 16 4.75 %
Securities loaned and other   1,634   - 0.03 %
Total enterprise interest-bearing liabilities $ 38,369   50 0.50 %
Enterprise net interest income/spread(11) $ 266 2.54 %
 
 

Explanation of Non-GAAP Measures and Certain Metrics

Management believes that adjusted net revenue, adjusted net income, adjusted EPS, corporate cash, tangible book value per share, EBITDA, adjusted EBITDA, interest coverage, E*TRADE Bank Tier 1 common ratio and E*TRADE Financial capital ratios calculated prior to Basel III becoming effective for the Company on January 1, 2015 are appropriate measures for evaluating the operating and liquidity performance of the Company. Management believes that adjusting GAAP measures by excluding or including certain items is helpful to investors and analysts who may wish to use some or all of this information to analyze the Company’s current performance, prospects and valuation. Management uses non-GAAP information internally to evaluate operating performance and in formulating the budget for future periods.

Adjusted Net Revenue, Adjusted Net Income, and Adjusted EPS

Management believes that excluding the loss on termination of wholesale funding obligations and the income tax benefit related to finalizing the IRS examination of the Company’s 2007, 2009, and 2010 federal tax returns from net revenue, net income and EPS provides useful additional measures of the Company’s ongoing operating performance because the charges are not directly related to our performance. See endnote (1) for a reconciliation of these non-GAAP measures to the comparable GAAP measures.

Corporate Cash

Corporate cash represents cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification. The Company believes that corporate cash is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in regulated subsidiaries. See endnote (3) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Tangible Book Value per Share

Tangible book value per share represents shareholders’ equity less goodwill (net of related deferred tax liability) and other intangible assets divided by common stock outstanding. The Company believes that tangible book value per share is a measure of the Company’s capital strength. See endnote (10) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

EBITDA

EBITDA represents net income (loss) before taxes, depreciation and amortization and corporate interest expense. Management believes that EBITDA provides a useful additional measure of the Company’s performance by excluding certain non-cash charges and expenses that are not directly related to the performance of the business. See the table entitled “Key Performance Metrics” for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

Adjusted EBITDA

Adjusted EBITDA represents net income (loss) before taxes, depreciation and amortization, corporate interest expense, and the loss on termination of wholesale funding obligations. Management believes that adjusted EBITDA provides a useful additional measure of the Company’s performance by excluding certain non-cash charges and expenses, including the loss on termination of wholesale funding obligations, that are not directly related to the performance of the business. See the table entitled “Key Performance Metrics” for a reconciliation of these non-GAAP measures to the comparable GAAP measure.

Interest Coverage and Adjusted Interest Coverage

Interest coverage represents EBITDA divided by corporate interest expense. Adjusted interest coverage represents adjusted EBITDA divided by corporate interest expense. Management believes that by excluding the charges and expenses that are excluded from EBITDA and adjusted EBITDA, interest coverage and adjusted interest coverage provide a useful additional measure of the Company’s ability to continue to meet interest obligations and liquidity needs. See endnote (12) for a calculation of this non-GAAP measure on a GAAP basis.

E*TRADE Bank Tier 1 Common Ratio and E*TRADE Financial Capital Ratios

Prior to Basel III becoming effective for the Company on January 1, 2015, E*TRADE Financial capital ratios, including Tier 1 leverage, Tier 1 risk-based capital and total risk-based capital ratios, were based on the Federal Reserve regulatory minimum well-capitalized threshold. E*TRADE Bank’s and E*TRADE Financial’s Tier 1 common ratios were defined as the Tier 1 capital less elements of Tier 1 capital that are not in the form of common equity, such as trust preferred securities, divided by total risk-weighted assets. Management believes these capital ratios are an important measure of E*TRADE Bank’s and the E*TRADE Financial’s capital strength. See endnotes (5) and (6) for reconciliations of these non-GAAP measures to the comparable GAAP measures.

It is important to note these metrics and other non-GAAP measures may involve judgment by management and should be considered in addition to, not as substitutes for, or superior to, net income, consolidated statements of cash flows, or other measures of financial performance prepared in accordance with GAAP. For additional information on the adjustments to these non-GAAP measures, please see the Company’s financial statements and “Management’s Discussion and Analysis of Results of Operations and Financial Condition” that will be included in the periodic report the Company expects to file with the SEC with respect to the financial periods discussed herein.

ENDNOTES

(1) The following table provides a reconciliation of net revenue, net income and EPS after adjusting for the loss on termination of wholesale funding obligations and the income tax benefit related to finalizing the IRS examination of our 2007, 2009, and 2010 federal tax returns to GAAP net income and EPS (dollars in millions, except for per share amounts):

  Q3 2015   Q2 2015
Amount   Diluted EPS Amount   Diluted EPS
 
Net income (loss) $ (153 ) $ (0.53 ) $ 292 $ 0.99
Add back impact of termination of wholesale funding obligations
Loss included in Gains (losses) on securities and other(a) 370 -
Loss included in Losses on early extinguishment of debt 43 -
Total loss on termination of wholesale funding obligations 413 -
Income tax related to loss on termination of wholesale funding obligations   (162 )     -    
Net of tax 251 -
Deduct income tax benefit related to effectively settled IRS examination   -       (220 )  
Adjusted net income(b) $ 98   $ 0.33   $ 72   $ 0.25

 

 
(a)   Total net revenue of $73 million for the third quarter of 2015 includes the $370 million of losses related to the termination of wholesale funding obligations. Excluding these losses, adjusted net revenue would have been $443 million.
(b) Adjusted net income per share is calculated based on 295,148 diluted shares.
 
 

(2) Net new brokerage accounts and end of period brokerage accounts were impacted by the closure of 16,818 and 3,325 accounts related to the shutdown of the Company’s global trading platform in the third and second quarters of 2015, respectively. Net new and end of period brokerage accounts in the second quarter were also impacted by the closure of 3,484 accounts related to the escheatment of unclaimed property.

(3) The following table provides a reconciliation of corporate cash to GAAP consolidated cash and equivalents at period end (dollars in millions):

    Q3 2015   Q2 2015   Q3 2014
Corporate cash $ 432   $ 406   $ 610
Bank cash 443 1,330 1,175
U.S. broker dealers(a) 549 $ 111 N/A
International brokerage and other cash   29     25     24
Total consolidated cash and equivalents $ 1,453   $ 1,872   $ 1,809
 
 
(a)   U.S. broker dealers include E*TRADE Securities and E*TRADE Clearing. Prior to the move of E*TRADE Securities and E*TRADE Clearing out from under E*TRADE Bank in the first and third quarters of 2015 respectively, related cash was included in the “Bank cash” line item.
 
 

(4) Beginning in the first quarter of 2015, the Company reclassified the revenue earned on customer assets held by third parties from operating interest income to fees and service charges. Prior periods have been reclassified to conform to the current period presentation.

(5) E*TRADE Bank’s Tier 1 leverage, Tier 1 risk-based capital, total risk-based capital and Common Equity Tier 1 ratios are preliminary for the current period. Prior to Basel III becoming effective for E*TRADE Bank on January 1, 2015, E*TRADE Bank’s Tier 1 common ratio was a non-GAAP measure that management believes is an important measure of capital strength. Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. E*TRADE Bank’s capital ratios are calculated as follows (dollars in millions):

    Q3 2015   Q2 2015   Q3 2014
E*TRADE Bank shareholder's equity(a) $ 3,171   $ 4,146   $ 6,014
DEDUCT:
Losses in OCI on AFS debt securities and cash flow hedges, net of tax (14) (258) (304)
Goodwill & other intangible assets, net of deferred tax liabilities 38 38 1,482
Disallowed deferred tax assets   187     82     397
E*TRADE Bank Tier 1 capital/Common Equity Tier 1 capital(b)   2,960     4,284     4,439
ADD:
Allowable allowance for loan losses   108     123     228
E*TRADE Bank total capital $ 3,068   $ 4,407   $ 4,667
 
E*TRADE Bank average/total assets(a)(c) $ 32,466 $ 44,021 $ 44,510
DEDUCT:
Disallowed deferred tax assets 187 82 397
Goodwill & other intangible assets, net of deferred tax liabilities 38 38 1,482
Other   -     -     (51)
E*TRADE Bank adjusted average/total assets for leverage capital purposes $ 32,241   $ 43,901   $ 42,682
 
E*TRADE Bank total risk-weighted assets(a)(d) $ 8,230 $ 9,444 $ 18,035
 
E*TRADE Bank Tier 1 leverage ratio (Tier 1 capital / Adjusted total assets for leverage capital purposes) 9.2% 9.8% 10.4%
E*TRADE Bank Tier 1 capital / Total risk-weighted assets 36.0% 45.4% 24.6%
E*TRADE Bank total capital / Total risk-weighted assets 37.3% 46.7% 25.9%
E*TRADE Bank Common Equity Tier 1 capital / Total risk-weighted assets 36.0% 45.4% N/A
 
 
(a)   Amounts presented for E*TRADE Bank exclude E*TRADE Securities as of February 1, 2015 and E*TRADE Clearing as of July 1, 2015.
(b) Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. Prior to Basel III becoming effective, E*TRADE Bank’s Tier 1 common ratio was 24.6% as of September 30, 2014.
(c) As of September 30, 2015 and June 30, 2015, E*TRADE Bank’s Tier 1 Leverage ratio was calculated using average total assets. Prior to Basel III becoming effective for E*TRADE Bank, E*TRADE Bank’s Tier 1 Leverage ratio was calculated using end of period total assets.
(d) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.
 
 

(6) E*TRADE Financial’s Tier 1 leverage, Tier 1 risk-based capital, total risk-based capital and Common Equity Tier 1 ratios are preliminary for the current period. Prior to Basel III becoming effective for E*TRADE Financial on January 1, 2015, E*TRADE Financial’s capital ratios were non-GAAP measures and based on the Federal Reserve’s well-capitalized requirements as management believes these ratios are an important measure of the Company's capital strength and managed capital against ratios then applicable to bank holding companies in preparation for the application of these requirements. Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. E*TRADE Financial’s capital ratios are calculated as follows (dollars in millions):

    Q3 2015   Q2 2015   Q3 2014
E*TRADE Financial shareholders' equity $ 5,812   $ 5,714   $ 5,274
DEDUCT:
Losses in OCI on AFS debt securities and cash flow hedges, net of tax (14) (259) (304)
Goodwill & other intangible assets, net of deferred tax liabilities 1,428 1,441 1,609
Disallowed deferred tax assets 873 827 1,063
Other(a)   (105)     (108)     -
E*TRADE Financial Common Equity Tier 1 capital(b)   3,630     3,813     2,906
ADD:
Qualifying restricted core capital elements (TRUPs)(a)   -     -     433
E*TRADE Financial Tier 1 capital   3,630     3,813     3,339
ADD:
Allowable allowance for loan losses 126 136 228
Non-qualifying capital instruments subject to phase-out (TRUPs)(a)   314     325     -
E*TRADE Financial total capital $ 4,070   $ 4,274   $ 3,567
 
E*TRADE Financial average total assets $ 44,732 $ 47,133 $ 45,869
DEDUCT:
Goodwill & other intangible assets, net of deferred tax liabilities 1,428 1,441 1,609
Disallowed deferred tax assets 873 827 1,063
Other(a)   (105)     (108)     -
E*TRADE Financial adjusted average total assets for leverage capital purposes $ 42,536   $ 44,973   $ 43,197
 
E*TRADE Financial total risk-weighted assets(c) $ 9,196 $ 10,103 $ 18,070
 

E*TRADE Financial Tier 1 leverage ratio (Tier 1 capital / Adjusted average total
assets for leverage capital purposes)

8.5% 8.5% 7.7%
E*TRADE Financial Tier 1 capital / Total risk-weighted assets 39.5% 37.7% 18.5%
E*TRADE Financial total capital / Total risk-weighted assets 44.3% 42.3% 19.7%
E*TRADE Financial Common Equity Tier 1 capital / Total risk-weighted assets 39.5% 37.7% N/A
 
 
(a)   As a result of applying the transition provisions under Basel III, the Company included 25% of the TRUPs in the calculation of E*TRADE Financial’s Tier 1 capital and 75% of the TRUPs in the calculation of E*TRADE Financial’s total capital. Prior to Basel III becoming effective for E*TRADE Financial, the Company included 100% of the TRUPs in E*TRADE Financial’s Tier 1 capital due to the regulatory agencies’ delay in the implementation of the TRUPs phase-out until January 1, 2015.
(b) Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. E*TRADE Financial’s Tier 1 common ratio was 16.1% as of September 30, 2014.
(c) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

(7) Reflects elimination of transactions between Trading and Investing and Balance Sheet Management segments, which includes deposit and intercompany transfer pricing arrangements.

(8) Amounts and percentages may not calculate due to rounding.

(9) Operating margin is the percentage of net revenue that results in income before other income (expense) and income taxes. The percentage is calculated by dividing income before other income (expense) and income taxes by total net revenue.

(10) The following tables provide a reconciliation of GAAP book value and book value per share to non-GAAP tangible book value and tangible book value per share at period end (dollars in millions, except per share amounts):

    Q3 2015   Q2 2015   Q3 2014
Amount   Per Share Amount   Per Share Amount   Per Share
Book value $ 5,812 $ 20.01 $ 5,714 $ 19.69 $ 5,274 $ 18.26
Less: Goodwill and other intangibles, net (1,971) (1,976) (1,991)
Less: Deferred tax liability related to goodwill   425   414   382
Tangible book value $ 4,266 $ 14.68 $ 4,152 $ 14.31 $ 3,665 $ 12.69
 
 

(11) Enterprise net interest spread is the taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities and customer assets held by third parties.

(12) Adjusted interest coverage represents the ratio of the Company’s adjusted EBITDA to its corporate interest expense. The interest coverage ratio calculated based on the Company’s adjusted net income to its corporate interest expense was 7.0, 4.8, and 3.0 for the three months ended September 30, 2015, June 30, 2015, and September 30, 2014, respectively.

(13) E*TRADE Bank net income is calculated as follows (dollars in millions):

    Q3 2015   Q2 2015   Q3 2014
Total net revenue (loss) $ (183)   $ 219   $ 427
Provision (benefit) for loan losses (25) 3 10
Total operating expenses 84 82 238
Other income (expense)   (45)     (2)     (1)
Income (loss) before income taxes (287) 132 178
Income tax expense (benefit)   (101)     18     59
Net income (loss) $ (186)   $ 114   $ 119
 
 

(14) The brokerage account attrition rate is calculated by dividing attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, by total brokerage accounts at the previous period end. This rate is presented on an annualized basis.

(15) Customer assets held by third parties are held outside E*TRADE Financial and include money market funds and sweep deposit accounts at unaffiliated financial institutions. Customer assets held by third parties are not reflected in the Company’s consolidated balance sheet and are not immediately available for liquidity purposes. However, we maintain the ability to bring the majority of these customer assets back on-balance sheet with appropriate notification to the third party financial institutions and customer consent, as appropriate. The following table provides details of customer assets held by third parties (dollars in billions):

    Q3 2015   Q2 2015   Q3 2014
Money market fund $ 7.1   $ 7.7   $ 6.8
Sweep deposits at unaffiliated financial institutions   3.3     3.3     4.5
Subtotal   10.4     11.0     11.3
Municipal funds and other   3.5     3.6     3.5
Total customer assets held by third parties $ 13.9   $ 14.6   $ 14.8
 
 

(16) Net new customer assets are total inflows to all new and existing customer accounts less total outflows from all closed and existing customer accounts. The net new banking assets and net new brokerage assets metrics treat asset flows between E*TRADE entities in the same manner as unrelated third party accounts.

(17) Delinquent loans include charge-offs for loans that are in bankruptcy or are 180 days past due which have been written down to their expected recovery value. The following table shows the total amount of charge-offs on loans that are still held by the Company at the end of the periods presented (dollars in millions):

    Q3 2015   Q2 2015   Q3 2014
One- to four-family $ 117   $ 122   $ 131
Home equity   234     243     267
Total charge-offs $ 351   $ 365   $ 398
 
 

(18) Includes unpaid principal balances and premiums (discounts).

(19) The TDR loan performance detail is a subset of the Company’s total loan performance. TDRs include loan modifications performed under the Company’s modification programs and loans that have been charged-off due to bankruptcy notification.

(20) Beginning on January 1, 2015, regulatory capital for E*TRADE Bank and E*TRADE Financial was calculated under the Basel III Standardized Approach, subject to transition provisions.

(21) Modifications are a subset of TDRs, and represent loan modifications performed under the Company’s modification programs. They do not include loans that have been charged-off due to the Company receiving notification of bankruptcy if the loan has not been modified previously by the Company. The following table shows the reconciliation of total TDRs that had a modification and those for which the Company received a notification of bankruptcy (dollars in millions):

    Q3 2015   Q2 2015   Q3 2014
Modified loans $ 344 $ 352 $ 357
Bankruptcy loans   160     168     181
Total TDRs $ 504   $ 520   $ 538
 
 

(22) The total expected losses on modifications includes both the previously recorded charge-offs and the specific valuation allowance.

(23) Includes loans held-for-sale and excludes loans to customers on margin.

Contacts

E*TRADE Media Relations
Thayer Fox, 646-521-4418
thayer.fox@etrade.com
or
E*TRADE Investor Relations
Brett Goodman, 646-521-4406
brett.goodman@etrade.com

Contacts

E*TRADE Media Relations
Thayer Fox, 646-521-4418
thayer.fox@etrade.com
or
E*TRADE Investor Relations
Brett Goodman, 646-521-4406
brett.goodman@etrade.com